As American Airlines continues welcoming customers back to the skies, the airline is reopening additional Admirals Club lounges and adding enhancements to give customers more peace of mind when traveling. Lounges reopening in May include the Phoenix Sky Harbor Airport (PHX) Admirals Club at gate B7 and the Miami International Airport (MIA) lounge at gate […]
American Airlines has begun welcoming customers to a new 14-gate regional concourse at Ronald Reagan Washington National Airport (DCA). The facility is designed to replace Gate 35X. The new concourse, constructed by the Metropolitan Washington Airports Authority (MWAA) as part of a $1 billion initiative to transform the customer experience at DCA, provides customers a […]
American Airlines has reported third-quarter revenue of $3.2 billion, down 73 per cent year-over-year on a 59 per cent year-over-year reduction in total available seat miles. The US giant confirmed a pre-tax loss of $3.1 billion for the three-month period. Excluding net special items, the third-quarter pre-tax loss stood at $3.6 billion. “During the third […]
American Airlines is collaborating with several foreign governments to begin offering pre-fight Covid-19 testing for customers, starting with Jamaica and the Bahamas. The carrier plans to expand the program to additional markets in the weeks and months ahead. “The pandemic has changed our business in ways we never could have expected, but all the while, […]
As American Airlines customers begin planning travel for the holiday season, seven more Admirals Club lounges are reopening throughout October. As part of airline’s multifaceted Clean Commitment in response to the coronavirus (COVID-19), the experience in all of the reopened lounges has been upgraded to bring back many customer favorites in ways that protect the […]
American Airlines is utilising its currently grounded passenger aircraft to move cargo between the United States and Europe. The first cargo-only flight departs from Dallas Fort Worth International Airport today, headed for Frankfurt Airport. The Boeing 777-300 will operate two round trips between DFW and FRA over the course of four days, carrying only cargo […]
American Airlines will expand preordered meal service to premium cabins on American Eagle flights, adding another 300 daily flights where customers can order meals in advance, starting March 11. This brings the total number of daily flights eligible for preorder in premium cabins to nearly 1,900 — more than any other U.S. airline. American is […]
Interpreter mode offers real-time translation in 29 languages for the airline’s Admirals Club customers American Airlines is using technology to remove one of the stresses of traveling for foreign language-speaking customers by being the first airline to introduce the Google Assistant’s interpreter mode technology in its airport lounges. American began testing the new technology last […]
American Airlines has announced plans to build a new, larger catering kitchen at Dallas Fort Worth International Airport (DFW). The new facility is part of American’s long-term growth strategy at its largest hub, and will allow the airline to better serve customers as it grows. The investment reaffirms American’s commitment to grow and improve customer […]
Checking in for an international flight just got easier as American Airlines launches passport scanning in its mobile app. American is the first airline to offer passport chip scanning that securely transmits passport information directly from the Near Field Communication (NFC) chip embedded in the passport. This allows customers to head directly to the gate […]