TagsBritish Airways

BOAC To The Future as British Airways’ 747 in Heritage Design Lands at Heathrow

Large crowds gathered at Heathrow today to watch the much-anticipated arrival of a British Airways Boeing 747 painted in the iconic design of its predecessor British Overseas Airways Corporation (BOAC). The BOAC-liveried Boeing 747, reg: G-BYGC, has arrived back at Heathrow from the paint factory this morning and will enter the airline’s flying schedule, heading […]

British Airways Announces its Latest Initiative to Enhance Customer Service

As part of its £6.5bn investment for customers, British Airways has launched a new section of its ba.com website to help customers change their bookings and find out more about their consumer rights if their journey doesn’t go to plan. Carrying around 125,000 customers on up to 800 flights every day, the vast majority of […]

American Airlines and British Airways to Unify Operations at New York’s John F. Kennedy International Airport

American Airlines, British Airways, New York Gov. Andrew Cuomo and the Port Authority of New York and New Jersey (PANYNJ) announced future plans to co-locate their operations in New York’s John F. Kennedy International Airport (JFK) Terminal 8. Moving under the same roof will allow American and British Airways to offer enhanced service between New […]

British Airways Celebrates A Million Customers to its ‘First Wing’

British Airways is celebrating welcoming more than a million customers to its First Wing at its home at Heathrow Terminal 5, 18 months since it opened. Reminiscent of a luxury hotel lobby, The First Wing features dedicated security lanes granting customers direct access to British Airways’ prestigious First Lounge. The airline’s premium customer service hosts […]

British Airways enhances cabin crew training with new apprenticeship programme

British Airways continues its investment in world-class customer service, announcing a programme to recruit more than 2,000 cabin crew in 2019. Successful candidates with no prior cabin crew experience will train through the airline’s new cabin crew apprenticeship programme, getting their career off to a flying start. World-class training After completing an intense cabin crew […]

British Airways Bids Farewell to Iconic Boeing 767

The 767 first entered the fleet in 1990, flying over 425,000 commercial flights and the last commercial flight took place on 25th November, from Larnaca – Heathrow, before being retired to St Athan in Wales yesterday. The retirement comes just days after the airline takes delivery of 30th 787 Dreamliner. British Airways bid farewell to […]

British Airways Enhances its Service for Connecting Customers

123,000 customers travel with the airline every single day, with a large proportion transferring The airline has invested in new technology and new vehicles in Terminal 5 to enhance the experience Dedicated connections staff will help customers travel through the airport The airline has come up with a number of innovations to make its customers’ […]

British Airways Makes Multi-Million Pound Investment in its Club Europe Catering

British Airways is making a multi-million pound investment in its short haul business class cabin, Club Europe. The spend is part of the airline’s current £4.5bn investment plan and will focus on enhanced food and drink. From September 12* the airline will introduce new menus with improved recipes and signature warm breads. There’s also a […]

The British Airways I Do Crew: When Harry Met Meghan

British Airways is adding some extra sparkle to customers’ journeys ahead of His Royal Highness Prince Harry’s marriage to Meghan Markle. To celebrate the Royal wedding, the BA93 on May 19 to Toronto – the city where their relationship took off – will be operated by an all-star crew of only Meghan and Harry’s. The […]

BA to introduce “pay least, board last” boarding system

On December 12, 2017, British Airways will introduce a “group boarding” system on its flights, which means that the passengers who pay less for their tickets should wait at the departure gate until those who pay more have boarded. The announcement of the upcoming changes was made in the airline’s internal newsletter. According to it, […]