TagsTerminal 5

British Airways Celebrates A Million Customers to its ‘First Wing’

British Airways is celebrating welcoming more than a million customers to its First Wing at its home at Heathrow Terminal 5, 18 months since it opened. Reminiscent of a luxury hotel lobby, The First Wing features dedicated security lanes granting customers direct access to British Airways’ prestigious First Lounge. The airline’s premium customer service hosts […]

British Airways Enhances its Service for Connecting Customers

123,000 customers travel with the airline every single day, with a large proportion transferring The airline has invested in new technology and new vehicles in Terminal 5 to enhance the experience Dedicated connections staff will help customers travel through the airport The airline has come up with a number of innovations to make its customers’ […]