British Airways is exclusively trialling an automated cocktail maker in its San Francisco and Newark lounges. Cocktails are dispensed in under 45 seconds, adding a new dimension to the food and drink available for customers. Available until March 2020, British Airways’ First and Club World customers travelling from San Francisco and Newark will be able […]
Customer to benefit from more relaxing atmosphere, extra charging points, and new interactive welcome Lounges to be refreshed as part of £6.5bn investment for customers British Airways has today announced it is refreshing its First and Club lounges at Chicago O’Hare Airport, as well as revealing more details on its lounge improvements at Edinburgh and […]
British Airways colleagues surprised customers flying home for Christmas with a spontaneous performance in Terminal 5 at London Heathrow The festive recital was given the West End seal of approval with Hamilton’s Musical Director, Richard Beadle, training up the choir More than half a million customers will fly with the airline over the festive season […]
British Airways is celebrating its big birthday weekend in August with the first ever Flying with Confidence course at London City Airport. The course, which has run for three decades and helped more than 50,000 people overcome their fear of flying, celebrates the airline’s centenary on August 25 when it takes off at the Docklands […]
The Red Arrows will join forces with a special British Airways B747, which has been painted in the airline’s predecessor British Overseas Airways Corporation (BOAC) livery, for a spectacular fly-past at this summer’s Royal International Air Tattoo in Gloucestershire on July 20. To mark the airline’s centenary this year, the specially decorated 747 will perform […]
British Airways is celebrating welcoming more than a million customers to its First Wing at its home at Heathrow Terminal 5, 18 months since it opened. Reminiscent of a luxury hotel lobby, The First Wing features dedicated security lanes granting customers direct access to British Airways’ prestigious First Lounge. The airline’s premium customer service hosts […]
On December 12, 2017, British Airways will introduce a “group boarding” system on its flights, which means that the passengers who pay less for their tickets should wait at the departure gate until those who pay more have boarded. The announcement of the upcoming changes was made in the airline’s internal newsletter. According to it, […]
During the World Travel Market in London, the CEO of British Airways Alex Cruz announced the upcoming £4.5 billion investment to add new planes, refurbish the existing ones, and to increase availability of low fares in attempt to keep up with the increasing market pressures. “We want to be the airline of choice for everyone. […]