Wizz Air Wins Prestigious World Travel Award – Embracing Excellence in Customer Service and Sustainable Flying

Wizz Air, Europe’s fastest growing and most environmentally sustainable airline globally1 is thrilled to announce its resounding victory at the esteemed 30th World Travel Awards as “Europe’s Leading Low Cost Airline 2023”. The airline has been recognized for its unwavering commitment to providing world-class customer service and pioneering sustainable aviation practices. 
 
The World Travel Awards are renowned for celebrating excellence and innovation within the travel and tourism industry. This accolade solidifies Wizz Air’s position as a global leader dedicated to serving passengers with unparalleled quality and upholding environmental stewardship. 
 
Taking over the award in Batumi, András Radó, Wizz Air’s Senior Communications Manager, commented “We are incredibly honoured that the jury has chosen Wizz Air for this prestigious award. It reaffirms our faith that our commitment to high-level customer service and sustainable flying is the right path forward. This recognition serves as a testament to our hardworking team’s dedication and our passengers’ loyalty.” 
 
Wizz Air has consistently demonstrated its commitment to raising the bar in customer service by offering a seamless and pleasant travel experience for its over 45 million passengers in the previous year only. Its dedication to sustainability is reflected in initiatives like its fuel-efficient aircraft, investment into sustainable aviation fuel, diversity at the airline, including 100 different nationalities, and a strong focus on reducing environmental impact by continuously decreasing its already industry leading CO2 emissions intensity and introducing changes onboard its 185 aircraft as part of the broader sustainability strategy, including switching to biodegradable cutlery, using recycled leather seats, replacing all printed onboard materials for pilots with electronic devices 
 
As the airline industry evolves, Wizz Air remains steadfast in its mission to provide exceptional service to travellers. This World Travel Award is a symbol of the airline’s dedication to doing the right thing for both its passengers and the environment. 

[1] According to the CAPA – Centre for Aviation Awards for Excellence 2022