Virgin strengthens its cargo team in Australia

Virgin Atlantic Cargo has strengthened its team in Australia with the appointment of Amanda Matar as Account Manager – Sydney.

Amanda joins Virgin Atlantic as the airline increases its long-haul cargo sales and management services for Virgin Australia with the launch in April of Virgin Australia’s five Boeing 777-300ER flights per week from Melbourne to Los Angeles. The two airlines have worked together since 2009 and signed a new long-term agreement in 2016.

Amanda reports to Pip Palmer, who was promoted to Regional Sales Manager, Australia and New Zealand by Virgin Atlantic last year having previously worked for the airline in Australia in both customer service and account management roles.

Previously, Amanda spent seven years with Megatop Cargo in Australia in import and export customer service and, for the last three years, as Export Manager. Earlier is her career, she was a Cargo Reservations Officer at Garuda Indonesia Airlines.

Commenting on the appointment, Pip Palmer, said: “I know our customers in Sydney will enjoy working with Amanda. As a former customer of Virgin Atlantic Cargo, Amanda clearly understands what our freight forwarding partners expect in terms of great service, which is at the heart of everything we do. The fact that Virgin Australia now serves Los Angeles from the three biggest gateways in Australia – Sydney, Brisbane and Melbourne – and connects directly into the Virgin Atlantic network over LAX, means we can not only support our customers with the high level of service they expect but also offer more choice than ever before.”

Virgin Atlantic Cargo is also recruiting a new Account Manager – Melbourne to support customers based in and around the city.