For the second consecutive year, thousands of Latin American customers voiced their preference for Delta. The airline was honored for this recognition on Friday at the 2016 World Travel Awards Gala Ceremony in Lima, Peru, where Delta was presented three awards: best United States airline to Central America, South America and Mexico.
“We are honored and humbled by the preference and loyalty that thousands of our customers have shown by taking their time to vote for Delta,” said Nicolas Ferri, Delta’s Vice President – Latin America and the Caribbean. “To be recognized by our industry peers with a prestigious award like the WTA is important, and it becomes even more significant when it also represents the opinion of our customers. These awards increase our resolve to continue working every day to be the best U.S. airline in Latin America and the Caribbean. Our commitment to our customers and to the region could not be stronger.”
World Travel Awards are awarded based on an online voting process open to the public, who must select their preferred U.S. global airline in each category.
With more than 1,600 weekly flights between the United States and Latin America and the Caribbean, serving 32 countries and 55 destinations in the region, Delta has invested in understanding its customers’ needs. The airline has focused its efforts on what is most valuable to customers to grow closer to the Latin markets, strengthening the quality of its products and providing a more reliable service for regional travelers.
“We are changing the game as an industry-leading global airline, and Latin America is a key tenet for our international expansion strategy,” added Ferri. “Along with our alliance partners GOL Linhas Aéreas Inteligentes in Brazil, Aeroméxico in México and Aerolíneas Argentinas in Argentina, we are building an unparalleled footprint, providing our customers with an extensive network of benefits across the region.”
The World Travel Awards were established in 1993 to acknowledge, reward and celebrate excellence across all sectors of the tourism industry. Today, WTA is recognized globally as the ultimate hallmark of quality. Delta won its first World Travel Award in 1996.
“It was a pleasure for us to recognize the achievements of Delta Air Lines last Friday in Lima. The carrier provides an invaluable link between North and South America, and this has been recognized by our voters,” said World Travel Awards President Graham Cooke. “I offer my sincere congratulations to everybody at this industry-leading airline and wish them every success for 2016.”