Airline InFlight Entertainment and Communication Systems - IFEC
Panasonic Avionics is a world leader in Airline InFlight Entertainment and Communication Solutions (IFEC). Our mission is to engage passengers in an amazing IFEC experience while enhancing airline value.
We combine InFlight Systems, our Global Communications Services and Panasonic Technical Services into Airline InFlight Entertainment and Communication Solutions that enable our customers to amplify and differentiate their brand, foster passenger loyalty, generate ancillary revenue, and reduce operating costs.
By immersing passengers in an amazing inflight experience, by helping advertisers and merchants with new business opportunities, and by connecting passengers to the airline and the inflight entertainment (IFE) systems to the airline’s maintenance organization, Panasonic helps airlines leverage their Airline InFlight Entertainment and Communication Solutions to generate more value for their business.
For more than 35 years, Panasonic Avionics has strengthened the connection between the world’s airlines and their passengers. We are recognized globally for our experience and leadership in product innovation and customization, system reliability, and customer care.
We collaborate with over 300 airline customers to develop inflight entertainment and communications (IFEC) solutions that are designed to meet their unique fleet, brand, operations, and business requirements, based on state-of-the-art technology, connectivity, and industry know-how. Based on the results of awards from organizations such as APEX and Skytrax, the world’s award-winningest airlines are all customers of Panasonic. Every year, more than 500 million passengers enjoy an amazing entertainment experience flying onboard Panasonic-equipped aircraft.
At Panasonic Avionics, we leverage more than 35 years of industry leadership in inflight entertainment and communications (IFEC) solutions and cabin management systems (CMS) to perpetually develop cutting-edge technologies that enhance the passenger’s inflight experience, and help streamline airline operations.
Panasonic Avionics offers a comprehensive solution to meet every airline’s needs for seatback, wireless, linefit and retrofit systems. For passengers, Panasonic solutions deliver an amazing home theater entertainment experience that includes HD content, games, applications, communications, and much more. For airlines, the inflight system is the foundation of a business platform that amplifies their brand.
X Series delivers an amazing passenger experience, improves operational efficiencies, and generates revenue. Each X Series system is backed by key state-of-the-art technologies such as monitors, handsets and servers, as well as a powerful suite of industry-leading software that includes interactives, games and applications. With connectivity, X Series takes the passenger experience to a whole new level with applications such as global television, social media, Internet access and email right at the seatback.
Panasonic Avionics incorporates cutting-edge technology into its Cabin Management Systems (CMS) to deliver lightweight, low power solutions that are easy to install and operate, and reduce the inflight workload of the airline cabin crew. Panasonic’s latest innovation is an integrated solution that enables the cabin crew to control the entire inflight experience, from the environment to entertainment.
The graphical user interface (GUI) based cabin crew terminal was designed in conjunction with major aircraft manufacturers and cabin crews. Intuitive and easy to use from a single terminal, the PA and inter-plane communication systems can be operated, cabin lighting adjusted, and the “No Smoking” and “Fasten Seatbelt” alerts illuminated and turned off. Water and waste levels can be tracked, while the integrated maintenance features enable onboard system monitoring and troubleshooting.
Additional options that enhance the standard cabin control functions offered by our CMS solutions are also available. A 4.3-inch Crew Services LCD screen can be installed in the overhead passenger service units (PSU) to display flight information, moving maps and safety videos. CMS incorporates Pre-Recorded Announcement and Music (PRAM) functionality, allowing music that can also be played while passengers are boarding. Safety messages, such as “Please Fasten Your Seatbelt” can be recorded in multiple languages, and played over the cabin speakers as needed.
Panasonic integrates the aircraft’s CMS and inflight entertainment (IFE) systems with the Global Communications Services to deliver a seamless, end-to-end solution, featuring shared system functionality for simple operation by the cabin crew, backed by real-time monitoring by its Mission Control Center, and turnkey support from our worldwide maintenance organization. Panasonic’s unique, elegant solution reduces the number of components and line replaceable units, and is lighter in weight, more compact, and uses less power.
Global Communications Services
When it comes to inflight entertainment and communications (IFEC), today’s passengers expect to be constantly connected—whether by mobile phone, personal electronic device such as a laptop or tablet—to the people, places, digital entertainment and web content that keep them grounded in their daily lives. And they expect reliable, high bandwidth performance, even at 35,000 feet.
Panasonic’s Global Communications Services is designed to enhance an airline passenger’s inflight experience and extend, enhance and differentiate an airline’s brand.
Whether it’s used as a standalone system or easily integrated into a Panasonic world-class IFE system, the Global Communications Services enables airlines to provide personal connectivity in the skies.
In addition to providing the passenger with choices they can enjoy during their journey, the Global Communications Services gives an airline the flexibility to choose passenger portal services that best meets their unique branding and revenue generation goals. Whether it’s through passenger paid access to the internet or through advertising supported content, E-commerce opportunities and sponsored internet sessions, Panasonic’s Global Communications Services enables new, ancillary revenue opportunities.
Our Global Communications Services can help an airline’s operations become more efficient through fast and concise collection and communication of aircraft and crew data. What’s more, its scalable broadband capabilities allow customers to add more capacity as needed.
Panasonic Technical Services
Panasonic Technical Services brings together all of the engineering, technical, logistic, and infrastructure resources to deliver superior inflight entertainment and communications (IFEC) solution service and support. The Mission Control Center offers 24/7 on-call support, providing technical assistance to maximize passenger satisfaction, while minimizing operational costs, and our global repair network delivers comprehensive repair services, backed by fast turnaround times. Panasonic’s Supplier Quality Assurance Requirements (SQAR) describe the specific quality standards required of all our suppliers.
Our global support organization keeps IFEC solutions fully operational, improving total cost of ownership, while satisfying the highest levels of passenger expectations.