Menzies Aviation

Ground Handling, Cargo Handling & Cargo Forwarding

Menzies Aviation is a global provider of Ground Handling, Cargo Handling and Cargo Forwarding services.

Menzies has grown rapidly since its conception in 1995. Through a combination of organic growth, acquisitions and the development of niche opportunities, we have established ourselves as a major force in the international ground handling industry. Operating at 149 stations in 31 countries and supported by a worldwide team of more than 21,000 people, we serve over 500 airline customers handling over 1.0 million flights and 1.6 million tonnes of cargo per annum.

Delivering a consistent and reliable operation, focused on meeting the needs of our airline customers, is at the centre of everything we do.

Menzies Aviation aims at all times to give quality service, at the right price for the leanest cost.

In delivering this, we focus on working with attractive airlines in attractive markets and through this selective approach creating densities, leveraging economies of scale & sharing operational excellence. Our goal is to:

  • deliver sustainable shareholder value growth…
  • from a team that wants to work for us…
  • provide customers with safe and secure services that adds quality to their product.

Company Profile

  • Ground Handling

    Our Ground Handling services include:

    • Ticketing
    • Check-in
    • VIP lounges
    • Load Control
    • Aircraft loading and unloading
    • Cabin cleaning
    • Toilet and water services
    • Aircraft ground power and start-up
    • De-icing
    • Pushback and towing
    • Customer Services
    • Independent call centres
    • Airside and landside bussing
    • Lost & Found services
    • LZ Storage and Management
    • Feighters
    • Chartered flights
    • Meet & Greet
    • Executive services
    • Secure cleaning
  • Cargo Handling

    Our Cargo Handling services include:

    • Ramp transfer to and from aircraft
    • Receiving and break up/down of cargo
    • Real time track and trace facilities
    • HERMES IT solution
    • Electronic communication with airline and forwarders
    • Regulated Agents
    • e-freight capability
  • Cargo Forwarding

    Air Menzies International (AMI) was established in 1976 to provide air freight wholesale services exclusively to freight forwarders and courier agents. Over the years AMI has expanded to 22 offices and 250 network partners worldwide.

    AMI was founded on neutrality and we strive to earn an agent’s trust by providing exceptional services at better than market prices. AMI works with the world’s airlines to purchase advance space which allows agents to benefit from the latest spot and consolidation rates.

    Whether imports or exports, AMI’s convenience and online IT tools help agents move shipments around the clock. Our bonded warehouse capabilities are equipped with the latest screening machines and our staff have experience to manage documentation and clearance. We also arrange trucking and delivery requirements to destinations worldwide.

    AMI has built a reputation on handling difficult freight and to service unique destinations around the world. And, with neutrality guaranteed on every shipment we are an agent’s top choice for Airport 2 Airport, Airport 2 Door and Door 2 Door services.

    For more information, please visit


    The ISAGO program has been the perfect opportunity for Menzies Aviation to compliment its own internal Quality Assurance Program (SMART) with a credible, international safety audit program recognised by customers, airport regulators and the aviation industry. ISAGO registration allows Menzies’ existing, and new customers, to place their handling requirements in the hands of a trusted, safe and secure global partner.


Menzies Aviation plc
2 World Business Centre Heathrow
Newall Road
London Heathrow Airport
United Kingdom
  • +44 (0) 208 750 6000