TUI Airline's Trial with Ink Mobile Agent

Company Ink Innovation
Date 29.03.2023

Ink Innovation are fired up to announce the results of our recent trial with TUI Airline. By using our Ink Mobile Agent solution across multiple airports, we were able to increase their passenger handling capacity by up to 35%!

The trial has reduced wait times at check-in, and optimised the use of self-service bag drops.

But don’t take our word for it, here’s what TUI’s passengers have to say:

Wow, I’m really impressed by the technology – a TUI agent checked my family in on the spot, in no time!

My family and I were so grateful for a TUI rep to print our boarding passes, enabling us to get on with our journey, rather than queueing at a desk.”

How long had it taken to redesign the process? Check out our video below:


Ink Innovation
Avenida Saturno, 4
03007 Alicante
  • +34 965 680 955