Customer Experience Exchange for Travel and Hospitality USA

Event Information

In the age where customers share their personal experiences on a global scale, speak in hashtags, base their purchasing decisions on the word-of-mouth of strangers, and are interacting with businesses across more channels than ever before, how do you not only keep up, but differentiate yourself?

To download the full Travel & Hospitality 2018 Agenda click here.

Event Profile

  • Innovate your CX strategy to meet the demands of today’s connected travellers and deliver unforgettable experiences!

    To ensure the Exchange offers the highest degree of relevancy, only senior executives responsible for the design, development and delivery of their customer service strategies and solutions are invited to attend. This exclusive format allows you to connect with those peers whose insights you respect most – through exceptional networking, business meetings and strategic information sharing sessions.

    As a leading executive in this market, we understand that your time is valuable, which is why at the Customer Experience Exchange for Travel and Hospitality you will customise your own itinerary to reflect your current initiatives, priorities and future strategic objectives. Your agenda will be made up of conference sessions, one-on-one business meetings, interactive Think Tank discussions, and other innovative networking opportunities.

  • Exchange Format

    The Customer Experience Exchange for Travel and Hospitality is not a typical conference and there are some key distinguishing features that provide you with a truly unique forum in which to participate

    • Attendance is exclusive – Participation is strictly limited to senior executives from leading corporations to facilitate true peer-level networking for our delegation and speakers.
    • Strategic conference sessions – The intellectual content of the conference programme is specifically designed for the seniority and maturity of the participants and has been developed following 9 months of in-depth research.
    • An itinerary customised to your current business objectives – Exchange participants customise their agendas by selecting conference sessions, Think Tanks and one-on-one meetings with solution providers that they are most interested in meeting and networking with.
    • One-on-one business meetings – The business meetings provide an exceptional opportunity for event participants to assess the solutions and services that are available to help them achieve their business objectives.

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IQPC Exchange
129 Wilton Road
London Victoria
United Kingdom
  • +44 (0) 207 368 9484