TagsUnruly passenger incidents

Unruly passenger incidents become fewer, but more serious

The number of serious incidents involving drunk and violent travelers increases and very often the cabin crew has no other option but to restrain unruly passengers physically. There were 169 incidents that involved restraint use in 2016 versus 113 in 2015, IATA said in a recent report. According to IATA’s statistics, the total number of […]