Tags: Global Customer Satisfaction Index

Korean Air ranks first in global customer satisfaction for 18th consecutive year

Korean Air took first place in the air passenger transportation sector of the 2022 Global Customer Satisfaction Index (GCSI) awards on June 23. Hosted by the Global Management Association(GMA), the GCSI awards recognize the best Korean corporation in each category by evaluating customer satisfaction levels, global competitiveness and customer loyalty. In recognition of its efforts […]