Tags: Customer First Compass

Ready for takeoff: Wizz Air now accepts American Express

Wizz Air expands payment options by accepting American Express (Amex) for flight tickets and onboard purchases New payment method strengthens Wizz Air’s appeal to both leisure and corporate travellers across Europe Available immediately via wizzair.com and the WIZZ mobile app Wizz Air, EMEA’s most environmentally sustainable airline*, has announced that it now accepts American Express […]

Wizz Air Advances Customer Compass Plan with New Aircraft Milestone

The Airbus A321neo, the aviation industry’s most fuel-efficient single-aisle aircraft*, now represents more than two-thirds (67%) of Wizz Air’s fleet The aircraft offers a 20% reduction in fuel consumption and CO₂ emissions* More than decade ago, Wizz Air began to use upcycled waste materials from GenPhoenix for its cabin seats, which reduced over 80 thousand […]

Wizz Air Unveils €14 Billion “Customer First” Transformation Plan

The Launch of the Customer First Compass will set a new direction for how Wizz Air makes decisions – putting customers at the heart of every journey Wizz Air, EMEA’s most environmentally sustainable airline, today launches its Customer First transformation plan by rolling out its Customer First Compass – a  framework that places customers at the forefront […]