For the fourth consecutive year, KLM has again won the APEX World Class Award. This special recognition is granted by customers and the industry for achievements in customer experience, sustainability and safety. The prestigious award is presented annually by the international Airline Passenger Experience Association (APEX), which evaluates passenger experiences. Winners are chosen based on […]
Ethiopian Airlines, Africa’s leading aviation group, is pleased to announce its recognition as the winner of the ‘Best Overall in Africa’ at the prestigious 2025 APEX Passenger Choice Awards. The awards ceremony took place in Long Beach, California, on 28 October 2024. This accolade underscores Ethiopian Airlines’ outstanding performance across multiple categories; for ‘Best Cabin […]
Travelers have once again placed Scandinavian Airlines (SAS) among the world’s best, awarding the airline a Five Star rating in the 2025 APEX global customer rankings. This recognition, based on nearly one million passenger reviews of 600 airlines worldwide, reflects SAS’ dedication to delivering outstanding travel experiences putting passengers first. Passengers reward SAS for quality […]
On 30 October 2024, at the APEX/IFSA Global EXPO 2024 ceremony held in Long Beach, California (USA), Air France was certified as a 5-star airline for the 3rd year running. This ranking of the best airlines is compiled each year by the Airline Passenger Experience Association (APEX), a world-renowned research and evaluation organization in the […]
The Latvian airline airBaltic announces that it has received the APEX 2025 Four Star Major Airline award, recognizing the high-quality travel experience provided by the airline. Only 8% of airlines worldwide reach the four-star criteria set by APEX. Martin Gauss, President and CEO of airBaltic: “We at airBaltic always strive to offer our passengers the […]
Air Canada’s continued commitment to excellence was recognized with a Five Star Global Airline Award at the Airline Passenger Experience Association (APEX) 2024 Awards Ceremony held last night in Long Beach, California. It is the fifth time in six years the airline has been awarded an APEX Five Star rating which is based on customer […]
Air New Zealand has taken out two significant innovation awards at the prestigious Air Passenger Experience (APEX) Awards held overnight in Singapore. The airline received Best Inflight Entertainment Innovation for its inflight entertainment system which was first introduced on the revolutionary Boeing 787-9 Dreamliner and has been progressively rolled out across the airline’s international fleet. The system […]
