Voice Communication Systems For Airlines And Airports

Frequentis develops and markets Voice Communication Systems For Airlines and information solutions for safety-critical applications. It offers its control centre solutions, products and services world-wide to a broad range of customers acting in various mission-critical fields.

Vital cornerstone for all business activities of Frequentis is its Voice Communication Systems For Airlines. Voice communication devices are required and can be found in almost every mission critical control centre.

The company’s core business is civil air traffic management where its voice communication systems brought Frequentis to the position of a world’s market leader for air traffic control. The same qualities that drive this success allow Frequentis to offer communication and information systems to other customers in defence, public safety, public transport and maritime markets.

Examples include deployable communication systems for military operations, command and control centre technologies for the emergency services, “tracking & tracing” systems for shipping authorities and GSM-R fixed terminal systems for national railways.

With headquarters in Vienna, Austria, Frequentis has an export share of 90%, reflecting the global nature of the business. The company employs about 850 staff, with subsidiaries, regional offices and representatives in over 50 countries.

Company Profile

  • Voice Communication Systems For Airlines And Airports

    Airports and airline facilities are challenged to adapt to modern communication and information needs.

    As such, they share some of the issues faced by ANSPs, needing to:

    • continue to lift safety levels as workloads grow
    • improve efficiency and lower costs as market pressures increase
    • adapt to the increased collaboration within ATM communities (e.g. NextGen and SESAR)
    • integrate systems, data sources and communication channels, while retaining the flexibility to adapt to an ever-changing operating environment
    • move to modern, cost-efficient solutions – like IP-based systems – in a seamless way, while safeguarding both legacy and new technology investments

    Towers, in particular, need solutions that tackle the problem of an ever-growing number of input sources, displays and equipment, with space at a premium and controller workload expanding to meet traffic increases.

  • Customised Communication Solutions

    Frequentis has the long-term experience, expertise and understanding of airport and airline needs to create customised solutions that fit the exact requirements of each client.

    Frequentis sees itself as a long-term partner, whose solutions and services solve the challenges of both today and the future.

    Frequentis solutions may be standalone elements of our ATM portfolio, an integrated Frequentis solution, or an integrated multi-vendor solution, where Frequentis uses its project and technological expertise to provide unbiased integration and project management services.

    These solutions begin with our flagship products: voice communication systems. ATC operators working at more than 16,000 positions across the globe rely on our technology, making us the world’s leading supplier.

    We provide communication solutions for any size of ATM operation, from small standalone control towers to the largest networked ATM centres.

  • Voice Communication Systems

    Our core voice communication systems, built around the VCS 3020X system, combine state-of-the-art design and technology with proven components and highly-intuitive user interfaces. The result is an efficient system customised to the precise needs of each ANSP, keeping total cost of ownership low, safety high, and retaining the flexibility to adapt to future changes in scale or operational needs.

    Our voice communication systems are complemented by a portfolio of network solutions and services. Network approaches are vital to modern ATM, connecting and integrating disparate facilities, data sources, communication channels, end-user devices and people in a common working environment.

  • Network Solutions

    Frequentis network solutions ensure cost-effective and safe transition to modern ATM systems, with integration of legacy and third-party equipment and systems as needed.

    Our networks are the answer to the integration and migration challenge that arises as technologies, needs and standards evolve, whether moving to IP-based solutions, connecting radio equipment within a digital radio network, providing backup radar data, or making the transition from AFTN to AMHS…

    But while successful ATM focuses on the right data and decision for action today, there is also a need to record and monitor those data and decisions. This isn’t (just) about complying with formal safety regulations. Trainers, analysts and investigators also need quick, intuitive access to actionable data records.

    DIVOS 3 log is our state-of-the-art recording solution designed to meet these exact ATM needs. Built for scalability, flexibility, usability and security, the system integrates easily into any size of facility, recording a vast array of data and media across a huge number of potential channels.

  • Customisable Information Systems

    Of course, the safety and efficiency benefits of integration and networking depend on the collation, presentation and communication of information using tools that allow operators to take decisions and actions quickly and correctly.

    Frequentis offers customisable information systems and automation tools that deliver, display and distribute information in the most efficient and safe way for the users.

    Multiple input and display devices are replaced with a standard user interface that gives the operator control of the display and management of information and data, improving situational awareness and reducing human error. These information management and automation tools return control to ATM facilities and controllers, and a modular approach allows them to integrate seamlessly with each other or third-party products.

Company News

Airservices Australia, FREQUENTIS and Thales Australia successfully switch Melbourne, Sydney and Perth over to the Civil-Military ATM voice system

Major milestones for the OneSKY program completed on schedule The voice communications systems at the first three locations in the OneSKY program have been successfully transitioned. The Airservices Australia and Department of Defence project team worked …

Longstanding cooperation with EUROCONTROL: T-Systems and Frequentis celebrate 10th anniversary

The security of IT systems is a central issue, particularly in the field of flight planning. Since summer 2008, T-Systems has been hosting the European Aeronautical Information Services Database (EAD), developed and implemented by Frequentis, …

FREQUENTIS technology successfully connects ATM to UTM in real-life drone integration trial at Manchester Airport

Frequentis’ electronic flight strips prove capability in real-life drone trial live-streamed from Manchester Airport to the Royal Aeronautical Society in London. Staged at Manchester Airport in the UK, the comprehensive “Operation Zenith” demonstration consisted of eight …

SITAONAIR enhances flight planning operations with private cloud-based FREQUENTIS smartMessenger

SITAONAIR upgrades to latest version of Frequentis smartMessenger SITAONAIR has been operating Frequentis’ messaging, NOTAM and weather data management system since 1990. With the latest upgrade, the system is now hosted in the SITA ATI cloud, …

FREQUENTIS opens subsidiary in the United Arab Emirates (UAE)

Frequentis officially opened its new UAE office in Abu Dhabi in early October, reinforcing its position in the Middle East. The office will provide the region with a permanent sales and support service, further expanding …

FREQUENTIS to deploy South America’s first remote virtual tower at Buenos Aires International Airport supporting terminal expansion

Buenos Aires International Airport will utilise a remote virtual tower solution to provide enhanced airport tower surveillance as it prepares for airport expansion and a surge in air traffic Argentina's international airport, Ezeiza, will receive an …

GCAA and FREQUENTIS announce collaborative commitment towards pioneering air navigation in the UAE

Reinforced partnership reflects the complementary contributions GCAA and Frequentis bring to the aviation community Frequentis, the leading international supplier of communication and information solutions , and the General Civil Aviation Authority (GCAA), the sole authority for …

FREQUENTIS USA completes voice switch modernization for the US Army in Fort Rucker Alabama

Frequentis has been replacing legacy voice communications systems for the US Army with Next Generation solutions since 2015, as a key agency partner on the Interim Voice Switch Replacement (IVSR) contract with the Federal Aviation …

FREQUENTIS awarded first military remote virtual tower contract

US Department of Defense (DoD) selects FREQUENTIS technology to support Air Force and other DoD agencies. DoD has selected Frequentis’ remote virtual tower (RVT) technology. The project will include two fixed-base RVT systems and two deployable …

FREQUENTIS predicts a converged UTM/ATM

The primary concern with integrating unmanned traffic management (UTM) and air traffic management (ATM) is safety and ensuring manned aviation, as well as persons and property on the ground are not negatively affected. The key …

FREQUENTIS Voice Communications System now fully operational at one of the world’s busiest airports - Dallas Fort Worth (DFW)

Federal Aviation Administration (FAA) has successfully placed its 131st Voice Communication system from Frequentis into operation at NextGEN Metroplex, North Texas without any disruption to normal operation The Frequentis DFW ATC system has migrated from installation …

FREQUENTIS Group expands European AMHS customer references

Czech Republic, Greece and Norway now successfully operating Frequentis smartMessenger Frequentis is the global leader in the supply of ATS Message Handling Systems (AMHS) for Air Navigation Service Providers (ANSPs). With these recent implementations of the …

Armasuisse expands partnership with FREQUENTIS Voice Communication Systems

Frequentis supports the procurement agency of the Federal Department of Defence, Civil Protection and Sport (DDPS), armasuisse, with their overall strategy for system harmonization. After an intense tendering procedure, Frequentis was awarded the VCS Airbase project …

FREQUENTIS is leading the way on defence projects

An accurate air situation picture and rapid response times are essential in a military scenario, which is why the concept of remote tower for military use and Frequentis’ shared situational awareness framework have been put …

2017 was a successful year for the FREQUENTIS Group

Strong global position as a specialist supplier in the safety-critical area The management and staff of the Frequentis Group can look back over one of the most successful years in the company's history. All key financial …

Saudi Air Navigation Services (SANS) selects FREQUENTIS voice communication, recording and remote monitoring solutions

Frequentis and iCAD will replace the existing VCS systems in Riyadh and Jeddah as well as provide additional recording and remote monitoring systems The Saudi Air Navigation Services Co. (SANS) will replace all existing VCS systems …

Frequentis embraces Open Network Operating System - ONOS for the air traffic control network

Frequentis is the first ATC vendor to bring the software defined network ( SDN ) based carrier - grade ONOS , to the safety - critical market. Frequentis vitalsphere™ NetBroker ensures the service continuity and performance …

FREQUENTIS to replace Schmid VCS in Sharjah – United Arab Emirates

Sharjah International Airport has awarded Frequentis and its UAE partner, Bayanat Engineering UAE, the contract to modernise its voice communication infrastructure and replace the existing Schmid Telecom system. The tower at Sharjah International Airport will …

FREQUENTIS to open UAE office serving the Middle East

Frequentis, the leading international supplier of communication and information solutions, will open a new office in Abu Dhabi. The offices will provide the region with a permanent sales and support service, further expanding the Frequentis …

SESAR2020: 2nd successful Multiple Remote Tower validation for three airports

The SESAR 2020 project PJ05 “Remote Tower for Multiple Airports” aims to bring the concept of remotely controlled multiple airports to the next maturity level. From 19th to 27th March 2018, the Lithuanian ANSP Oro …

FREQUENTIS signs subcontract with Thales for the VCS and Airfield Management System segment of the OneSKY program

Thales Australia subcontracts Frequentis Australasia for voice communication and airfield management solution Under the OneSKY program for Airservices Australia and the Department of Defence, Thales has subcontracted Frequentis for the supply of its end-to-end Internet Protocol …

FREQUENTIS and DFS sign joint venture agreement to deliver turnkey remote tower solutions

FREQUENTIS DFS AEROSENSE will become operational later this year Frequentis AG and the German air navigation service provider DFS Deutsche Flugsicherung GmbH through its wholly owned subsidiary DFS Aviation Services GmbH have agreed to jointly deliver …

FREQUENTIS partners with Altitude Angel to enable safe airspace integration of drones

               By forming a strategic partnership, Altitude Angel and Frequentis will connect ATM to UTM and pave the way for safer use of unmanned aircraft Frequentis, the leading provider of ATM communication, automation and information solutions …

DFS Deutsche Flugsicherung selects FREQUENTIS DIVOS recording for tower voice communication modernisation project

Frequentis will deliver its DIVOS recording solution to nine air traffic control towers in Germany for a 5-year nationwide program The German air navigation service provider , DFS, recently selected Frequentis for a 5-year framework contract …

Successful first SESAR 2020 Multiple Remote Tower validation for three airports

“Single” remote tower settings have already been deployed in former projects; however, most significant impacts in cost-effectiveness are to be expected with multiple and/or centre settings. The SESAR 2020 project PJ05 aims to bring the …

Isavia enhances controller reporting with FREQUENTIS voice and at-the-glass recording

Icelandic ANSP trusts Frequentis DIVOS recording and investigation solutions for Reykjavik area control centre (ACC) and Keflavik tower control (TWR) The Icelandic ANSP, ISAVIA, will enhance the reporting and investigation capabilities of their ATC operations by …

DFS confirms FREQUENTIS Remote Tower Solution

DFS Deutsche Flugsicherung (DFS), the German air navigation service provider (ANSP), has successfully completed onsite testing of the Frequentis Remote Virtual Tower (RVT) solution for Saarbücken Airport, with control services to be carried out from …

The Frequentis Group enters a strategic alliance with Jeppesen in support of their next generation data-centric software solutions

Deployment and extension of the Frequentis Groups database solution will further enhance Jeppesen’s infrastructure and innovation capabilities After intensive testing, Jeppesen, a subsidiary of The Boeing Company, and the Frequentis Group joined a strategic alliance in …

FREQUENTIS USA delivers largest FAA voice communication switch installed in last 15 years for Dallas Fort Worth (DFW)

Federal Aviation Administration (FAA) accepts 131st Voice Communication System at DFW airport under its interim Voice Switch Replacement IVSR program The Frequentis 3020X voice communications system for Dallas Fort Worth, Texas (DFW) NextGEN Metroplex has been …


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