Voice Communication Systems For Airlines And Airports

Frequentis develops and markets Voice Communication Systems For Airlines and information solutions for safety-critical applications. It offers its control centre solutions, products and services world-wide to a broad range of customers acting in various mission-critical fields.

Vital cornerstone for all business activities of Frequentis is its Voice Communication Systems For Airlines. Voice communication devices are required and can be found in almost every mission critical control centre.

The company’s core business is civil air traffic management where its voice communication systems brought Frequentis to the position of a world’s market leader for air traffic control. The same qualities that drive this success allow Frequentis to offer communication and information systems to other customers in defence, public safety, public transport and maritime markets.

Examples include deployable communication systems for military operations, command and control centre technologies for the emergency services, “tracking & tracing” systems for shipping authorities and GSM-R fixed terminal systems for national railways.

With headquarters in Vienna, Austria, Frequentis has an export share of 90%, reflecting the global nature of the business. The company employs about 850 staff, with subsidiaries, regional offices and representatives in over 50 countries.

Company Profile

  • Voice Communication Systems For Airlines And Airports

    Airports and airline facilities are challenged to adapt to modern communication and information needs.

    As such, they share some of the issues faced by ANSPs, needing to:

    • continue to lift safety levels as workloads grow
    • improve efficiency and lower costs as market pressures increase
    • adapt to the increased collaboration within ATM communities (e.g. NextGen and SESAR)
    • integrate systems, data sources and communication channels, while retaining the flexibility to adapt to an ever-changing operating environment
    • move to modern, cost-efficient solutions – like IP-based systems – in a seamless way, while safeguarding both legacy and new technology investments

    Towers, in particular, need solutions that tackle the problem of an ever-growing number of input sources, displays and equipment, with space at a premium and controller workload expanding to meet traffic increases.

  • Customised Communication Solutions

    Frequentis has the long-term experience, expertise and understanding of airport and airline needs to create customised solutions that fit the exact requirements of each client.

    Frequentis sees itself as a long-term partner, whose solutions and services solve the challenges of both today and the future.

    Frequentis solutions may be standalone elements of our ATM portfolio, an integrated Frequentis solution, or an integrated multi-vendor solution, where Frequentis uses its project and technological expertise to provide unbiased integration and project management services.

    These solutions begin with our flagship products: voice communication systems. ATC operators working at more than 16,000 positions across the globe rely on our technology, making us the world’s leading supplier.

    We provide communication solutions for any size of ATM operation, from small standalone control towers to the largest networked ATM centres.

  • Voice Communication Systems

    Our core voice communication systems, built around the VCS 3020X system, combine state-of-the-art design and technology with proven components and highly-intuitive user interfaces. The result is an efficient system customised to the precise needs of each ANSP, keeping total cost of ownership low, safety high, and retaining the flexibility to adapt to future changes in scale or operational needs.

    Our voice communication systems are complemented by a portfolio of network solutions and services. Network approaches are vital to modern ATM, connecting and integrating disparate facilities, data sources, communication channels, end-user devices and people in a common working environment.

  • Network Solutions

    Frequentis network solutions ensure cost-effective and safe transition to modern ATM systems, with integration of legacy and third-party equipment and systems as needed.

    Our networks are the answer to the integration and migration challenge that arises as technologies, needs and standards evolve, whether moving to IP-based solutions, connecting radio equipment within a digital radio network, providing backup radar data, or making the transition from AFTN to AMHS…

    But while successful ATM focuses on the right data and decision for action today, there is also a need to record and monitor those data and decisions. This isn’t (just) about complying with formal safety regulations. Trainers, analysts and investigators also need quick, intuitive access to actionable data records.

    DIVOS 3 log is our state-of-the-art recording solution designed to meet these exact ATM needs. Built for scalability, flexibility, usability and security, the system integrates easily into any size of facility, recording a vast array of data and media across a huge number of potential channels.

  • Customisable Information Systems

    Of course, the safety and efficiency benefits of integration and networking depend on the collation, presentation and communication of information using tools that allow operators to take decisions and actions quickly and correctly.

    Frequentis offers customisable information systems and automation tools that deliver, display and distribute information in the most efficient and safe way for the users.

    Multiple input and display devices are replaced with a standard user interface that gives the operator control of the display and management of information and data, improving situational awareness and reducing human error. These information management and automation tools return control to ATM facilities and controllers, and a modular approach allows them to integrate seamlessly with each other or third-party products.

Company News

FREQUENTIS to deliver next generation voice communication system to Austrian Air Navigation Service Provider Austro Control

The award of the new voice communication system contract is a major milestone for Frequentis and Austro Control, which continues decades of successful cooperation. Austrian technology company Frequentis will provide a highly innovative solution that …

Integrated counter UAV solution led by FREQUENTIS and HENSOLDT

Frequentis and HENSOLDT sign Memorandum of Understanding (MoU) to intensify collaboration on integrated counter drone solutions for airports Frequentis, the leading Air Traffic Management (ATM) solution provider, and defence and security sensor specialist HENSOLDT are combing …

FREQUENTIS modernises voice communication at Hong Kong International Airport

The Hong Kong Civil Aviation Department (HKCAD) has selected Frequentis to successfully commission, the Frequentis’ VCS3020X at the backup air traffic control centre of the Hong Kong International Airport. This will allow the continuous modernisation …

Denmark’s Naviair to tackle airspace efficiency and service provision with integrated remote tower and approach centre from FREQUENTIS DFS AEROSENSE

Frequentis Remote Tower has already been selected by seven countries worldwide Naviair, the Air Navigation Service Provider (ANSP) of Denmark, has selected an integrated remote tower and approach system from FREQUENTIS DFS AEROSENSE, in order to …

Bahrain to upgrade ATC communications with FREQUENTIS

Bahrain Ministry of Transportation and Telecommunications’ (MTT) Civil Aviation Affairs (CAA) selects Frequentis for voice communication system (VCS) modernisation Bahrain MTT Civil Aviation Affairs (CAA) announced that it has awarded Frequentis the contract to modernise the …

Brazil implements South America’s first remote air traffic control tower with FREQUENTIS

Frequentis installs remote tower technology for Santa Cruz Airbase in Brazil On October 18th Brazil successfully installed the Frequentis smartVISION solution at Santa Cruz airbase in order to enhance the way air traffic is monitored and …

FREQUENTIS and DIMETOR partner for safe Beyond Visual Line of Sight (BVLOS) drone flights

BVLOS drone operations open door for more innovative applications and expansion Beyond Visual Line of Sight (BVLOS) drone operations are key for future commercial unmanned aerial vehicles (UAV) use cases, including public safety, industrial inspection and …

New Beijing mega-airport opens with FREQUENTIS networked voice communication system at its core

Success for Civil Aviation Administration of China (CAAC) and Air Traffic Management Bureau (ATMB) as mega-hub, Beijing Daxing International opens The highly anticipated Chinese aviation hub, Beijing Daxing International, was officially opened on September 25th in …

SESAR JU GOF U-space project: Final demo with piloted air taxi flight successfully completed

On 29 August, the last SESAR JU Gulf of Finland (GOF) U-space demonstration took place in Helsinki, Finland, showing how integrated Air Traffic Management (ATM) and Unmanned Traffic Management (UTM) systems enable urban air mobility: …

US Navy selects FREQUENTIS voice communication system for MQ-25 unmanned air system

Frequentis to equip voice communication system for Navy’s Unmanned Carrier Aviation Mission Control System The U.S. Navy awarded Frequentis a contract to provide the IP-based voice communications system for the Unmanned Carrier Aviation Mission Control System …

SESAR2020 common AIM services PJ.15-10 and PJ.15-11: Validation week successfully completed

On 12 July, the successful validation week of the SESAR projects 15-10, Static Aeronautical Data Common Service, and 15-11, Aeronautical Digital Map Common Service, in the context of the SESAR2020 framework was completed with an …

SESAR JU GOF U-space project: First demos successfully completed

The two demos marked first steps in the Gulf of Finland (GOF) U-space very large demonstrator, but a leap for the implementation of unmanned traffic management (UTM) in Europe. For the first time ever, general …

Dutch air traffic controllers work with FREQUENTIS to implement electronic flight strips

Air Traffic Control the Netherlands (LVNL) selected Frequentis electronic flight strips as part of its tower system modernisation program that is being deployed in accordance with the Pilot Common Project (PCP) regulations. Two towers at …

SESAR GOF U-space project: Start of demonstrations in June 2019

With the start of the first demonstrations in June 2019, the SESAR Joint Undertaking Gulf of Finland (GOF) U-space project in Estonia and Finland is soon entering the next important phase. Seven advanced drone operational …

Jersey Airport becomes the first British airport to manage air traffic using digital Remote Tower technology

Jersey Airport, part of Ports of Jersey Limited, has become the first British airport to achieve approval for operational use of a digital Remote Tower. This marks the first time this type of system has …

Saudi Air Navigation Services (SANS) selects FREQUENTIS for mobile tower solution

The Saudi Air Navigation Services Co. (SANS) has chosen Frequentis to provide a deployable mobile tower to support its air traffic control (ATC) modernisation program. Initially one mobile tower container will be provided, allowing SANS …

Kazakhstan enhances safety-critical communication and data exchange with FREQUENTIS vitalsphereTM network solution

Frequentis modernises Kazakhstan’s ATM-grade communication network within the Almaty flight information region (FIR) Frequentis VCX-IP network solution has been successfully installed in Kazakhstan, allowing the exchange of safety-critical communication and data to advance Almaty FIR to …

FREQUENTIS, Qantas and Smart4Aviation win IHS Janes Technology award for innovative route optimising flight planning platform

Annual ATC awards 2019 recognise Frequentis, Qantas and Smart4aviation for enabling flight efficiency and fuel savings The annual IHS Jane’s ATC awards 2019 took place again at World ATM Congress in Madrid to reward companies and …

Irish Aviation Authority (IAA) selects FREQUENTIS for country-wide voice communication system modernisation

Frequentis to replace existing IAA VCS systems and modernise IAA’s voice communication and control capabilities Driven by the need to replace the existing VCS systems as well as manage increasing airspace demand, IAA selected Frequentis VCS3020X …

SESAR U-space demonstrations in the Gulf of Finland (GOF) to reach the next level

The objective of the SESAR Joint Undertaking GOF USPACE project in Estonia and Finland is to take concrete steps towards showcasing how U-space can serve both unmanned and manned aviation from the very beginning of …

ISAVIA and FREQUENTIS explore extreme weather remote tower solutions

Technology partnership between Isavia and Frequentis explores remote tower in sub-zero temperatures to benefit isolated airfields The Icelandic Air Navigation Service Provider (ANSP), Isavia, and Frequentis formed a technology partnership in 2017 to investigate suitable remote …

Brazilian ANSP selects FREQUENTIS remote tower technology

DECEA (the Brazilian Airspace Control Department) via CISCEA (the Commission for Implementation of the Brazilian Air Space Control System) has chosen FREQUENTIS to provide a Remote-Control Tower Visualisation System (SVR-TWR) at the Santa Cruz Airfield …

FREQUENTIS and PANSA sign Memorandum of Cooperation on future exploration of data-driven airports

At World ATM Congress in Madrid, Polish Air Navigation Services Agency (PANSA) and Frequentis signed an agreement to explore concepts, technologies and architectures to capture and integrate data around aerodromes. The first step is the …

Latvian air traffic controllers to increase efficiency with FREQUENTIS smartSIS

Latvijas Gaisa Satiksme (LGS) upgrades Frequentis Information Display System to enhance operating procedures as air traffic volume surges LGS has been operating Frequentis’ Information Display System since 2014. With the latest release of smartSIS, LGS air …

FREQUENTIS supports PANSA in its goal for data driven airports

Frequentis and PANSA present its steps to next generation tower services at World ATM Congress in Madrid Polish Air Navigation Services Agency (PANSA) is rolling out the new electronic flight data management solution (EFES) from Frequentis, …

FREQUENTIS installs ATM-grade network solution across Malaysia

The Frequentis IP network solution has been installed at all 23 sites within the Kuala Lumpur Flight Information Region (FIR) Frequentis has successfully installed its vitalsphere network solution for the new Kuala Lumpur Air Traffic Control …


New Zealand’s first remotely operated digital air traffic control tower is a step closer. Air navigation services provider Airways has awarded a contract to global technology provider Frequentis to develop a digital system for Invercargill …

Australasia opens Melbourne office demonstrating commitment to the region and key projects

New Melbourne office reinforces Frequentis’ strength in Australia as the subsidiary celebrates 15 years of success Frequentis Australasia delivers safety-critical solutions for many customers in the region, and the latest office in Melbourne reinforces the company’s …


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