ECR Retail Systems

In-Flight Mobile Point of Sale (MPoS) Systems

HISTORY

Helping Airlines to increase revenue and drive crew engagement to deliver a truly customer centric approach and a greater customer experience.

The market leader in secure Mobile Point of Sale systems delivering payment solutions since 1973.

Launching our first truly mobile solution in 2009 with Big Bus in Dubai we now deploy millions of terminals worldwide handling millions of transactions a day.

Headquartered in Kings Langley, Hertfordshire we also have a team of software developers at ECR Bulgaria where all our software is developed.

COMPANY PROFILE 

So much more than a secure mobile payment solution…

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Handling millions of transactions a day across multiple locations, currencies and languages, our unique all-in- one terminal, designed and developed in-house in the UK, provides an alternative to the two- or three-piece device systems.

We have installed systems onboard with:

 
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Providing a complete end to end solution:

HARDWARE

Helping Airlines to increase revenue and drive crew engagement to deliver a truly customer centric approach and a greater customer experience.

Go2:

All-in-one payment terminal which accepts all payment types and loyalty with inbuilt QR scanner and printer. Intuitive, reliable, quick and easy for crew to use. Designed and developed in-house in the UK, negates the need for pairing, charging and carrying multiple devices. Fully PCI and EMV levels 1 & 2 certified.

Space and time saving all-in-one device delivering operational efficiencies
Maximising revenue with faster transaction times
Increasing customer satisfaction and spend, at-seat ordering & mobile wallet
Less onboard wastage with extensive reporting enabling in-depth data mining
Exploit empty seats and drive revenue with ‘at-seat’ seat and cabin upgrades

 

 

GoFree:

A smaller, discreet, hand held, USB charging device. Suited to a smaller cabin processing fewer transactions.

Digital receipt capability allowing for greater customer personalisation. All the features of the Go2, with the additional option of a small printer and/or PED. The GoFree can be paired with the Go2 to allow seamless transactions throughout the Aircraft.

Smaller hand-held device, customer centric, more personalised experience
Maximising revenue with faster transaction times
Increasing customer satisfaction and retention with our complete CRM tool
Less onboard wastage with extensive reporting enabling in-depth data mining
Email receipt capability allowing for greater customer personalisation

 

SOFTWARE

BACK OFFICE AND AIRLINE REPORTING SUITE

Our entire mobile point of sale retail system is managed by your head office team. Once trained by us, you will be equipped and fully supported to manage all aspects of your system, including:

  • Users: permissions and accessibility
  • Locations: multiple aircraft, locations and user types
  • Languages: tailored to each individual location, the system can be operated in each local language
  • Products: managed entirely via the back office
  • Financial: extensive cashiers’ functionality with full reporting suite, enabling in-depth data mining
  • Reporting: comprehensive back office and Airline reporting suite
  • Extensive data, delivering the precise information you need, when you need it, from stock through to crew commissions and sales

Images

Contact

ECR Retail Systems
Church House
Church Lane
Kings Langley
Hertfordshire
United Kingdom
WD4 8JP
  • +44 (0)208 201 4107
  • +44 (0)778 951 1206

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