Volga-Dnepr Technics Moscow confirms high quality of MRO services with ISO certification

Volga-Dnepr Technics Moscow (VDTM), one of the leading MRO providers for both Russian and foreign aircraft in Russia, has been successfully certified for compliance with the ISO 9001-2015 international standard.

The implementation of a quality management system (QMS) was a strategic decision aimed at enhancing the company’s performance, reducing risks and providing a firm basis for its sustainable development. The QMS implemented has improved the efficiency and transparency of business processes.

The audit was conducted by Bureau Veritas, a leader in testing, inspection and certification, recognised and accredited by leading national and international expert organisations. At the initial stage, a preliminary check of all documented information related to the management system developed by VDTM was performed. At the second stage, Bureau Veritas experts studied the operating and performance features in a real production environment at the airports of the Moscow Aviation Hub (MAH).

“Obtaining the certificate confirms that our company provides services in compliance with the high international QMS standards, meets customer expectations not only in terms of service quality but also in constantly expanding the activity range. We strive to continue a bilateral dialogue with our customers and partners, by promoting stable relationships with all the stakeholders,” said Konstantin Surkov, CEO of Volga-Dnepr Technics Moscow.

The ISO 9001-2015 certificate covers such activities as maintenance and repair of Boeing 747-400, Boeing 747-8, Boeing 737NG, Boeing 737CL, Airbus A320 and RRJ-95 aircraft types at MAH airports (Sheremetyevo, Vnukovo and Domodedovo) as well as component repair and engineering staff training.

VDTM has been active in MRO market in Russia since 2009. During that period, VDTM has established itself as a reliable service provider which constantly strives to expand its range of services to meet customer requests. Thus, in 2018, the company started performing interior equipment repair works, received a certificate of recognition of the EASA certificate by the authorities of the Republic of Belarus, and also set up an AOG team (aircraft on ground) to quickly respond to aircraft downtime situations on the ground anywhere in the world.