For the 20th consecutive year, Southwest Airlines Co. (NYSE: LUV) is bringing home one of air cargo’s top awards. Logistics Management awarded the airline with the Quest for Quality Award. The airline was first honored with the award in 1996 and has consistently brought home this award in the 20 years since.
“The People of Southwest Airlines display the ultimate model of consistency, having earned this award every year for the past two decades,” said Matt Buckley, Southwest Vice President of Cargo and Charters. “It’s abundantly clear that our Cargo, Ramp, and Operations Teams’ commitment to Customer Service are withstanding the critical test of time.”
Logistics Management’s Quest for Quality Award is regarded as the standard to measure customer satisfaction and performance excellence. The award is chosen upon the following attributes: performance, value, information technology, equipment and operations, and customer service.
ABOUT SOUTHWEST AIRLINES CARGO
Southwest Airlines’ relentlessly reliable Employees offer Cargo Customers award winning expedited air cargo service to destinations across the map, including complimentary Road Feeder Service and interline destinations. With our extensive domestic network and over 3,900 flights a day, we have the flights you need to meet your shipping requirements. Learn more about how Southwest Cargo can help you with your shipping needs by visiting swacargo.com.