Sinitic Automated Customer Experience Product Suite

Description
Specifications

Launch enables you to convert your chat history into your auto agent meaning you don’t waste months of manual labour labelling data to strengthen your machine learning solutions.

Edit means you can humanise dialogue in your auto agent, allowing you to have full control of multiple native and mixed languages, seamlessly, without any messy workflows.

Train gives you the ability to refine the training algorithm to improve accuracy and automate ongoing dialogue improvements in your auto agent.

Chat deploys native-language automation to deflect the most repetitive customer support queries and organizes agents and aliases into teams to handle the most complex support issues.

Track collects unlimited cases assigned to specific categories and custom fields by your automated agent reducing manual case creation and categorization.