Getac Device Monitoring System (GDMS)


Know the Vitals for Your Devices – Anytime, Anywhere.

GDMS helps you know which devices are optimally working and which are not, ensuring you have the technology you need when you need it.

Because you always need to protect your investment in technology
GDMS is a software solution that tracks and monitors deployed devices, spotting potential issues before they impact on field-based personnel. GDMS helps you to maintain operational efficiency through the monitoring of:

  • Battery performance
  • Storage
  • BSoD events
  • Forced shutdown issues
  • Device utilisation
  • Firmware levels
  • Device location
  • App installation status
  • Cellular data

Optimising uptime and reliability are essential
IT managers need to keep their eye on the ball. With the integration of mobile devices into the general IT infrastructure, even the slightest interruption can impact on:

  • Business disruption
  • Lost revenue
  • Reduced productivity
  • Recovery and remediation

Yet downtime is avoidable
Avoiding downtime can be as simple as ensuring users start their shift with a fully charged battery. Yet IT professionals admit to missing opportunities that could have prevented downtime and kept devices operational, citing the top two causes as:

  • Failing to notice when usage is trending towards a danger level or a primary
    storage share running out of space.
  • Failing to notice that critical hardware (or software) performance is trending steadily downward.

This is where device monitoring would help to mitigate operational downtime.Getac Device Monitoring System – proactively reducing the risk of downtime

Getac Device Monitoring System – proactively reducing the risk of downtime
Even the most rugged devices, known for their long operational life, need regular health-checks. If you want to make the most of your IT assets, there is one simple message – ensure every device in your network is fully maintained. Now Getac has made that easier with GDMS (Getac Device Monitoring System) software. Centrally hosted and securely stored on a Microsoft Azure® Cloud Server, GDMS means you can proactively reduce the problems caused by device downtime.


  • Lost productivity
  • Lost revenue
  • Cost of recovery
  • Cost of reputation

Why Choose GDMS?

The Solution to Enhance Seamless Operation of Your Devices

Getac Device Monitoring System helps you monitor the health of your deployed devices from a central dashboard – have your finger on the pulse of all your devices’ health from one screen.

Mitigate Risk by Monitoring Your Business-critical Mobile Devices

Helping your organisation to identify potential problems and respond to them ahead of time, mitigating any risk and ensuring maximum mobile device uptime in the field.

Key Features – GDMS

Monitor and maintain devices yourself, or let a Getac expert do it for you

Many businesses have a dedicated IT resource for which GDMS is an easily deployed addition to the professional software portfolio.

For companies unable to allocate time or personnel to device monitoring, Getac offers an additional professional service called Getac Device Monitoring System Enterprise Plus (GDMS E+). Our team of Trained Experts will monitor device health for you.


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