World Passenger Experience Forum

The World Passenger Experience Forum is the perfect platform to connect with other stakeholders in the industry, exchange ideas, and explore cutting-edge technologies that can transform the passenger experience.

Main key takeaways:

• Making the passenger journey easier, quicker and safer
• Improving ancillary revenue and scaling gains
• Discovering the right methods to automate passenger services and improving operational efficiency
• Exploring opportunities to boost the digital experience through digitally enabling passenger journeys
• Learning ways to hyper-personalise services and offerings
• Identifying ways to reduce the number of human interfaces and touchpoints
• Managing the requirements of various stakeholders efficiently to deliver a seamless passenger experience
• Making travel more enjoyable and boosting loyalty

Don’t miss this opportunity to be a part of the conversation and shape the future of the civil aviation industry.

Mr. Angrave will be the chair and keynote speaker at the upcoming World Passenger Forum happening on June 14-15, 2023 at the Movenpick Hotel Al Bustan in Dubai.

As a seasoned consultant and practitioner in CX, Jerry has helped numerous organizations align their customer experience strategy, engage their customers effectively, and boost their commercial success. At the forum, he will discuss the changing consumer behavior and how you can better serve the new-age passenger. You’ll also learn how to exceed passenger expectations and provide top-notch services beyond the basics.

If you’re in the travel industry and prioritize customer service, don’t miss this opportunity to be part of the evolving trends.

Visit https://passengerexperienceforum.com/download-brochure/ for the full agenda and to register your seat today!

Interested in showcasing their products or solutions at the forum? Send an email to: partnerships@gmevents.ae.

The way we travel and experience the world is set to be influenced by a variety of new and emerging trends caused by a combination of changing consumer habits, technological progress, and environmental considerations.

With a focus on sustainability and immersive experiences, the landscape of travel is evolving at a rapid pace, making it imperative to keep up with the latest developments.

Thus, the travel industry is rapidly responding to these changing needs of passengers. Convenience is one of the considerations airports and airlines must consider as they strategize for 2023 – but what else is on the list?

We’ve put together a whitepaper that delves into the most recent technological breakthroughs and market changes that are set to have a substantial impact on the industry beyond 2023.

Get your copy here: https://passengerexperienceforum.com/download-whitepaper/

This whitepaper is produced exclusively in conjunction with the first-ever World Passenger Experience Forum taking place from 14 – 15 June 2023 in Dubai, UAE.

This forum will gather stakeholders from local and international airlines and airports to discuss the evolving passenger behaviours, collection of data and its usage to deliver hyper-personal services required to treat each passenger as an individual by integrating the physical, digital and emotional experiences.

Interested in finding out more?

Simply email partnerships@gmevents.ae or call us directly on +971 4 568 7800